We are committed to offering new services to help our members stay on top of their finances. Our new Home Banking and Bill Pay site and our Mobiliti app offer new features, easier navigation, and provides you more control.

• A new design and easier navigation
• View account(s) balances on a Dashboard View
• Send money with Zelle
• Easier External Account Transfer
• Secure Live Chat
• View and activate Cash Back Reward offers
• Credit Monitoring and Alerts
• View and analyze current spending patterns, transaction history,
  Set budgets & savings goals, and track progress with Trends
  Financial Education Tools
• Incorporated Bill Pay – no more external windows.

IMPORTANT: To ensure access to our new Home Banking system, please verify your contact information (phone number, email address, and mailing address) prior to November 1, 2021. You can update your information from within your Home Banking account, by phone with our Call Center, or at any of our branches.

• Make internal and external transfersSet Budgets
• Secure Live Chat
• Send money with Zelle
• View and activate Cash Bank Reward offers
• Set Custom Alerts
• Change Account Password
• Credit Monitoring and Alerts
• View and analyze current spending patterns, transaction history,
  Set budgets & savings goals, and track progress with Trends
  

Trends is a new feature upgrade within Home Banking and Mobiliti that will provide you access to awesome budgeting tools! With Trends, you can monitor your current spending patterns while analyzing transaction histories.

• Set Budgets
• Establish Savings Goals
• Track Progress
• Instant Credit Score Access
• Financial Improvement Tips
• Savings Opportunities
• Financial Education Tools
• Credit Report Monitoring and alerts

Zelle is a fast, safe and easy way to send money in minutes1 to friends, family and others you trust2, using only their U.S. mobile number or email address. Use Zelle in your SFCU Mobiliti App to send money directly from your bank account to theirs. With Zelle, you can also receive money directly into your bank account within minutes.

Learn more about Zelle – click here (page not created yet)

Cash Back Rewards is a new way to earn cash back on your purchases at participating restaurants and retails stores. Earn a percentage of cash back, keep track of offers (available and expired), and more!

Earn up to 10% cash back from everyday spending at your favorite places.

1. Choose Your Deals from the offered selection within Home Banking or the Mobiliti App
2. Use your SFCU debit card to make qualifying purchases
3. Your cash back is deposited right into your selected account

Note: Cash Back Rewards is a separate program from uChoose Rewards. You can keep track of your uChoose Reward points at uChooseRewardscom. Learn more about uChoose Rewards here.

Communicate with an SFCU representative securely through our new Live Chat feature within Home Banking.

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A. To allow us time to complete the system upgrade, Home Banking will be unavailable _____ through _____. You will not have account access during this time. However, you can continue to access your accounts at all SFCU branches, Bank by Phone (956) 661-4000, or ATMs.

A. No. You can use your same user ID and password. However, you may be required to setup new security questions.

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A. No. Each account will need a separate User ID and password.

A. Yes, you have access to Trends and “My Credit Score,” but all the financial information displayed pertains to the primary owner of the account. To have your information displayed, you would need to open another account as the primary owner.

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A. All your payees and payments will transfer over to the new Home Banking system.

A. Yes. The process will remain the same. The only difference now is that Bill Pay is fully integrated in Home Banking. You will no longer have to access via a new site.

A. No. We are converting to Zelle! Now, you can easily use Zelle to send money to anyone. To learn more about Zelle – click here.

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A. Yes. All your payees and payments will transfer over to the new Home Banking system.

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