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New Online System Upgrades
ALL NEW Online Banking, Bill Pay & Mobile Banking
Why Are We Upgrading? To Better Serve You!
We are committed to offering new services to help our members stay on top of their finances. Our new Online Banking, Bill Pay and our mobile banking app offer new features, easier navigation, and provides you with more control.
Online System Upgrade Schedule
IMPORTANT: To ensure access to our new Online Banking system, please verify your contact information (phone number and email address) prior to January 26, 2022. You can update your information from within your Online Banking account, by phone with our Call Center at (956) 661-4000 Option #7, or at any of our branches.
During the upgrade, account access is available through our automated Bank by Phone system at (956) 661-4000.
Online Banking, Bill Pay and Text Banking will be available after 1 PM on Saturday, January 29. Mobile Banking will be available after 9 AM on Sunday, January 30.
A few things going away
This service will be replaced with Zelle
On January 31. 2022, Security First Credit Union will be Replacing Popmoney® with Zelle®
If you like Popmoney, you are going to love Zelle®. It’s a fast, safe and easy way to send and receive money with friends, family and others you know and trust. Best of all, money arrives typically within minutes between enrolled users.²
- All scheduled or recurring Popmoney payments in Pending status will be cancelled at the time of the event. You may reschedule the payment after enrolling in Zelle.
- Notify your Contacts that you will no longer be using Popmoney. Ask your contacts to enroll with Zelle® before you send them money – this will help them get your payment more quickly.
- For a full list of participating banks and credit unions live with Zelle® go to Zellepay.com. If your recipient’s bank isn’t on the list, don’t worry! The list of participating financial institutions is always growing, and your recipient can still use Zelle® by downloading the Zelle® app for Android and iOS. If you receive Popmoney payments, please ask the Sender to use Zelle® to send money to you instead. If the sender’s bank does not offer Zelle®, they can easily enroll in the Zelle® app (available in the App Store or GooglePlay) with a U.S.-based VISA® or Mastercard® debit card.
If you have any questions, please feel free to contact our Call Center at (956) 661-4000, opt. 7, and they will be happy to provide you with any additional details you may need!
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. ¹Must have a bank account in the U.S. to use Zelle®. ²Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®. ³Scheduled or recurring payments sent directly to your recipient’s account number (instead of an email address or mobile number) are made available by Security First Credit Union but are a separate service from Zelle® and can take 1 – 3 business days to process.
- Account to Account Transfers: This will be replaced with TransferNow.
- Bill Pay Window: There will be no more separate window for Bill Pay. It will now be accessible directly through the Online Banking menu.
- One User Login for multiple accounts: After the upgrade, each account will require its own User ID and Password.
- SFCU Debit and Credit Card Numbers
- SFCU Account Numbers
- eStatements or Check Images
- Check Numbers
- Routing Number
- Branch Locations and Hours
- Call Center Hours
- Website address (securityfirstcu.com)
- Social Media Platforms
User Name/ Password Assistance
If you need assistance with logging in (User ID or Password issues), please contact our Call Center at (956) 661-4000, opt. 7, M-F 8 AM – 6:30 PM and Sat. 9 AM – 2 PM. Please refer to our System Upgrade Schedule above for Call Center availability.
For a complete list of compatible devices, please click here.
Visit our app store or click below for direct access to our app pages: